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As soon as we receive that you are interested in buying an artwork, we get back to you with the availabilitywith all relevant details including the estimated delivery time and the shipping costs etc. (if any based on the shipping address you provide). With our backendenquiry monitoring system at ArtlyWorld, we update you with all the necessary information about the artist and artworks etc. Finally, if you decide to proceed with the purchase, we send you the invoice along with the bank details / payment linkto complete the transaction.
You can make the payment by Cheque, Bank Transfer, Pay via Wallet etc. As soon we receive payment we instantly confirm and update you about the transaction via e-mail and WhatsApp etc. Payments made on ArtlyWorld are completely secure.
We understand and respect the unique creation of artwork by the artist. We ensure our clients are 100% confidentof their selection before making a purchase decision, by communicating to them and providing detailed information including the images and the video about the artwork(s) as per equipment. We also maintain highquality packaging to make sure that the artworks reach you in good condition. Since our collection comprises mostly of unique creation of artwork, packing and shipping are complex because the items are fragile or heavy, we are unable to allow returns.
However, in the highly unlikely event that an item is delivered to you in damaged condition, we will make things fixed by finding an acceptable solution. This may include repair, exchange, or in some cases, return of the damaged item.We are proud to say that since inception, we have not had a single client disappointed with their purchase, and have had no requests for return yet.
Refunds can only be possible if your order is cancelled before the item has been shipped. In this, we will refund your money within 14-15 working days.
